HAPY™ Creative Studio
We are on a mission to:
Reduce isolation among cross-cultural and low literacy communities. How? By helping Care Organizations improve the way they communicate with the Care Recipients.
Obstacle – language barrier that creates isolation.
It is visible, especially among seniors. While they have a lifetime of experience and rich and unique culture – often they can’t deal with basic necessities of life because they can’t communicate. That affects their quality of life and puts pressure on the community.
What is a Care Organization?
A Care Organization is an organization that provides care to people, so it could be a nursing home, hospital, police department, fire department…
Who is a Care Recipient?
A Care Recipient is the person who receives care from a Care Organization.
Care Recipients generally fall into one of four levels of integration when it comes to language:
1. Totally Isolated
Totally isolated means, the Care Recipients don’t understand the language.
Discovery means they think they understand the language but they really don’t.
Functional means they understand the language but they’re not fluent in the language.
Fully-integrated means they fully understand the language.
Care Organizations use resources that are delivered by their staff to clients (Care Recipients). Those resources are designed for people who understand the language because they usually don’t contain any graphics. Which means people at the Totally Isolated stage, or the Discovery stage or the Functional stage are not always getting the resources that they require.
So here’s what we do.
We go into Care Organizations and provide for them an Alternate Resource set. The Alternate Resource is simply where we take their Standard Resources and make them Visual in an alternate set.
That alternate resource set is designed for the Totally Isolated, which means that if the Totally Isolated can understand it so can the person in Discovery, so can the person in Functional.
That way every Care Recipient can have an opportunity to be serviced fully by the resources.